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Icon_missing_medium
Sep 15, 2015 10:25pm
42 posts

had a bad couple weeks... i had some hardware problems with my gem.. I finally replaced the eternet board and had to do a factory reset...  all seems to be good on the GEM side..  Now i cannout discover my smart energy...

gem is set to new seg format 30 sec interval real time status...on

under the smart energy group button i have entered my token from smart energy and have entered my node..

the packet looks good....

but ... i cant get smart energy to discover... I have rebooted the GEM before discoveries... but I get NOThing...

 

Thanks....

 

jp

 
Samotage_300_medium
Sep 16, 2015 12:30am
555 posts

Hey JP, 

Is SEG getting stuff in the API trace?

Sam, @samotage

 
Icon_missing_medium
Sep 16, 2015 1:21am
42 posts

no it is not

 

 
Samotage_300_medium
Sep 16, 2015 4:46am
555 posts

Then, if no data is coming in you could have your site token wrong or some other problem on your end of the end of the internet!

 

 
Samotage_300_medium
Sep 16, 2015 4:49am
555 posts

31 August was the last time anything was seen from your last IP address.

Sam, @samotage

 
Icon_missing_medium
Sep 16, 2015 10:32am
42 posts

yes august 31st is when i had my hardware problem....  my token IS correct as far as i can see...  SEG says im "online"  but i am not... i think i was for a brief moment today...  but now i am frozen in time...  here is my packet from GEM...

(site 30016205714779e (node gem ? (e_1 53.57)(p_1 3050)(e_2 .22)(p_2 9)(e_3 1.38)(p_3 58)(e_4 35.71)(p_4 2581)(e_5 .20)(p_5 8)(e_6 .00)(p_6 0)(e_7 2.95)(p_7 125)(e_8 .02)(p_8 0)(e_9 9.29)(p_9 393)(e_10 .65)(p_10 26)(e_11 18.34)(p_11 773)(e_12 1.48)(p_12 61)(e_13 3.25)(p_13 137)(e_14 2.67)(p_14 114)(e_15 .19)(p_15 7)(e_16 .02)(p_16 0)(e_17 1.85)(p_17 78)(e_18 .01)(p_18 0)(e_19 .01)(p_19 0)(e_20 .03)(p_20 1)(e_21 1.14)(p_21 48)(e_22 .04)(p_22 1)(e_23 10.29)(p_23 436)(e_24 .32)(p_24 13)(e_25 .12)(p_25 5)(e_26 3.21)(p_26 136)(e_27 .16)(p_27 6)(e_28 .06)(p_28 2)(e_29 .13)(p_29 5)(e_30 .00)(p_30 0)(e_31 .00)(p_31 0)(e_32 .14)(p_32 5)(n_4 0)(temperature_1 67.0)(temperature_2 x)(temperature_3 x)(temperature_4 x)(temperature_5 x)(temperature_6 x)(temperature_7 x)(temperature_8 x)(voltage 118.1)))

I really stuck here.. please..

 

jp

 

 
Samotage_300_medium
Sep 17, 2015 8:49am
555 posts

Seems to me that things are rolling again!

Sam, @samotage

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