Home

Welcome! Log in or Join us

Forums Getting Started No calculations since April 2nd

Subscribe to No calculations since April 2nd 2 posts, 1 voice , Tagged: issue stream calculated

Reply to topic
 

 
Icon_missing_medium
Apr 25, 2018 2:42pm
4 posts

Hi all,

Anybody affected with an issue where calculated streams (power/time form a Brultech unit in my case) aren't updated since April 2nd?

Data points are flowing nicely to SE but all gadgets relying on power/time are blank (cost, The Breakdown, Heatmap) wheras other gadgets dealing with instant power (Right now, Rate of use) are doing fine.

 

How can we get support from SE for this situation? Can't find a online form.

Tks

 
Icon_missing_medium
Apr 26, 2018 11:59am
4 posts

Update this morning (ET), all gadgets are working again.

My data always flowed to SE so all the history is there too.

Thank you,

Log in to reply to this topic

Forums Getting Started No calculations since April 2nd

copyright © 2008 Smart Energy Groups pty ltd