25 Blossom st
Mitcham, Victoria 3132
0403 245 139international
+61 403 245 139
Smart Energy Groups Pty Ltd
ABN: 30 151 207 822
The information we learn from customers helps us personalize and continually improve your experience at Smart Energy Groups. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our store features, and communication with you
Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.
E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account
Cookies are alphanumeric identifier text files that we transfer to your computers for your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart as you navigate between pages or visits. No personal information is stored in this cookie.
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely neccessary in order to complete your transaction and order.
We do not store credit card information on our server. All credit card transactions are processed through secure servers. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the top menu.
Which Information Can I Access? Smart Energy Groups gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing, tracking orders and, in certain cases, updating that information.
If you choose to visit Smart Energy Groups, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Victoria Australia If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the side menu, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Smart Energy Groups. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.
For security purposes Smart Energy Groups sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.