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Feb 19, 2015
Tony1_medium tnakelsk 137 posts

Topic: Brultech / adding a device remotely

I was going to suggest using Windows remote assistance if the client had a pc at their location.

 

 

 
Feb 19, 2015
Tony1_medium tnakelsk 137 posts

Topic: SEGmeter / Aggregations stopped working?

Sam, I chose the wrong weekend to do firmware upgrades on my GEM and Dashbox. The assumption on my part that it was a SEG issue because of your notice that was posted at the top of the dashboards. It seems that after the upgrades my p33 stream was not being sent after the upgrade. This stream is created via the Brultech devices when the channel is a green device, aka solar panel. I ran a discovery and it is now being sent out as p34. I have posted a question on the Brultech forum about this issue. I might be asking you to merge the data from stream p33 into the p34 stream to preserve the historical data once Brultech gets back to me.

 
Feb 19, 2015
Icon_missing_medium Landfall 5 posts

Topic: Brultech / adding a device remotely

Thanks Sam,

I've decided to go back out to the site tomorrow and beat it into submission ... should be able to get Ben from Brultech on the phone while I am there to help from that end.

 

 
Feb 19, 2015
Samotage_300_medium samotage 592 posts

Topic: SEGmeter / Aggregations stopped working?

Hey Grant,

You seem to have had some dud API requests that held things back.  I cleared them for you (which you can do yourself by going to tools -> api trace) and all should be well now :D

Sam, @samotage

 
Feb 19, 2015
Icon_missing_medium GrantA 46 posts

Topic: SEGmeter / Aggregations stopped working?

My aggregations are still about a week behind - latest data is still showing as the 12th Feb 2015.

 
Feb 19, 2015
Samotage_300_medium samotage 592 posts

Topic: Brultech / adding a device remotely

I have had a look, and there is nothing coming in for this site... If it was connected to the webs and sending data, then I could run a discovery for you.

Let me know what you know,

Sam, @samotage

 
Feb 19, 2015
Icon_missing_medium Landfall 5 posts

Topic: Brultech / adding a device remotely

Not sure how to email you, but the site name is Landfall and the token is <removed>

 
Feb 19, 2015
Icon_missing_medium Landfall 5 posts

Topic: Brultech / adding a device remotely

Yes, the GEM is installed at the clients location

 
Feb 19, 2015
Samotage_300_medium samotage 592 posts

Topic: SEGmeter / Aggregations stopped working?

Hey Tony,

Things are pretty much back to normal now, which is a win.

I've just had a look at this stream for your solar true energy, and it seems that SEG isn't getting any data for it's stream, e_33  this would suggest why there is no data for this stream, whilst there is data for other streams on this device.

Let me know what you find out.

Sam, @samotage

 
Feb 19, 2015
Samotage_300_medium samotage 592 posts

Topic: Brultech / adding a device remotely

Hi Destarah,

Could you email me details of the account to be setup?  I can see if it is sending data and hit up a special discovery.

Let me know the details on the contact form.

Thanks,

Sam.

 
Feb 19, 2015
Tony1_medium tnakelsk 137 posts

Topic: Brultech / adding a device remotely

One question, is the GEM installed at the clients location?

 
Feb 18, 2015
Icon_missing_medium Landfall 5 posts

Topic: Brultech / adding a device remotely

Is it at all possible to add a device from a remote location? I have installed a GEM for a client who lives about an hour away. They didn't have internet initially, but now they do so I am eager to start gathering data. Is there any way to discover the device without actually going to their place?

When I installed the GEM, I used my cell phone to access the internet and set up the SEG account. A few days ago they informed me that internet was up and running so I went out to finish things up and found out about a known issue with the firmware that caused discovery to fail. So, another trip out there yesterday to upgrade the firmware and give it another go ... still no discovery. I would love to be able to put this bed without having to make yet another trip if possible

 

Thanks in advance

 
Feb 17, 2015
Tony1_medium tnakelsk 137 posts

Topic: SEGmeter / Aggregations stopped working?

Sam SEG still having problems? The past couple of day you had a banner up stating some problems. Banner is gone, but I'm not seeing any updated data in one of my streams. The last time data was update was on Sunday, about 11:21 est. But data is being sent.

 

Aleerose Aleerose > Solar Energy True RMS

 
 
 
 

 

Point Date
Value
 
 
Sun, 15 February 2015 11:21:09
25.47
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Sun, 15 February 2015 11:20:08
24.98
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Sun, 15 February 2015 11:19:09
24.58
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Sun, 15 February 2015 11:18:08
23.57
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Sun, 15 February 2015 11:17:13
23.96
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Sun, 15 February 2015 11:16:08
22.31
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Sun, 15 February 2015 11:15:08
23.8
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Sun, 15 February 2015 11:14:09
22.88
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Sun, 15 February 2015 11:13:09
21.41
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Sun, 15 February 2015 11:12:11
16.5
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Sun, 15 February 2015 11:11:09
18.39
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Sun, 15 February 2015 11:10:09
19.96
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Sun, 15 February 2015 11:09:09
20.52
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Sun, 15 February 2015 11:08:08
19.19
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Sun, 15 February 2015 11:07:19
15.91
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Sun, 15 February 2015 11:06:08
15.67
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Sun, 15 February 2015 11:05:09
15.6
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Sun, 15 February 2015 11:04:09
15.83
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Sun, 15 February 2015 11:03:09
15.09
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Sun, 15 February 2015 11:02:08
14.22
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Sun, 15 February 2015 11:01:08
13.6
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Sun, 15 February 2015 11:00:09
14.07
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Sun, 15 February 2015 10:59:09
13.84
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Sun, 15 February 2015 10:58:09
13.0
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Sun, 15 February 2015 10:57:16
12.08
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Sun, 15 February 2015 10:56:09
12.27
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Sun, 15 February 2015 10:55:08
12.6
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Sun, 15 February 2015 10:54:09
12.11
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Sun, 15 February 2015 10:53:09
11.98
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Sun, 15 February 2015 10:52:10
12.63
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Sun, 15 February 2015 10:51:09
12.04
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Sun, 15 February 2015 10:50:09
12.67
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Sun, 15 February 2015 10:49:09
12.59
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Sun, 15 February 2015 10:48:09
10.73
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Sun, 15 February 2015 10:47:10
12.74
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Sun, 15 February 2015 10:46:08
14.58
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Sun, 15 February 2015 10:45:08
13.13
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Sun, 15 February 2015 10:44:09
14.25
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Sun, 15 February 2015 10:43:08
15.46
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Sun, 15 February 2015 10:42:09
14.56
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Sun, 15 February 2015 10:41:08
14.88
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Sun, 15 February 2015 10:40:09
14.79
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Sun, 15 February 2015 10:39:09
14.89
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Sun, 15 February 2015 10:38:08
14.1
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Sun, 15 February 2015 10:37:11
13.53
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Sun, 15 February 2015 10:36:09
12.22
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Sun, 15 February 2015 10:35:07
11.6
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Sun, 15 February 2015 10:34:09
11.61
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Sun, 15 February 2015 10:33:08
12.5
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Sun, 15 February 2015 10:32:15
12.55
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Sun, 15 February 2015 10:31:08
12.45
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Sun, 15 February 2015 10:30:10
12.46
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Sun, 15 February 2015 10:29:09
12.01
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Sun, 15 February 2015 10:28:08
11.33
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Sun, 15 February 2015 10:27:11
10.56
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Sun, 15 February 2015 10:26:09
10.91
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Sun, 15 February 2015 10:25:08
10.25
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Sun, 15 February 2015 10:24:08
10.76
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Sun, 15 February 2015 10:23:08
10.27
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Sun, 15 February 2015 10:22:12
10.07
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Sun, 15 February 2015 10:21:09
9.85
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Sun, 15 February 2015 10:20:08
10.28
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Sun, 15 February 2015 10:19:09
10.3
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Sun, 15 February 2015 10:18:08
10.5
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Sun, 15 February 2015 10:17:15
10.24
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Sun, 15 February 2015 10:16:09
10.57
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Sun, 15 February 2015 10:15:08
10.69
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Sun, 15 February 2015 10:14:08
11.22
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Sun, 15 February 2015 10:13:08
12.25
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Sun, 15 February 2015 10:12:13
12.74
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Sun, 15 February 2015 10:11:08
11.76
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Sun, 15 February 2015 10:10:09
12.85
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Sun, 15 February 2015 10:09:09
13.2
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Sun, 15 February 2015 10:08:10
14.06
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Sun, 15 February 2015 10:07:10
11.14
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Sun, 15 February 2015 10:06:08
10.35
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Sun, 15 February 2015 10:05:08
11.47
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Sun, 15 February 2015 10:04:08
9.37
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Sun, 15 February 2015 10:03:08
10.86
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Sun, 15 February 2015 10:02:09
11.32
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Sun, 15 February 2015 10:01:08
11.02
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Sun, 15 February 2015 10:00:09
11.34
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Sun, 15 February 2015 09:59:08
10.9
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Sun, 15 February 2015 09:58:09
9.77
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Sun, 15 February 2015 09:57:13
10.11
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Sun, 15 February 2015 09:56:08
10.34
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Sun, 15 February 2015 09:55:08
10.27
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Feb 11, 2015
Teles2012img_5162_medium dakinecrib 16 posts

Topic: SEGmeter / Aggregations stopped working?

more data on strangeness:

raw non-calculated streams --- report the first x5  46sec tics after a reboot of the segbox - bad.
THEN repeat with x5 more 46sec data points again every 1.5hrs or so.
(ex: https://smartenergygroups.com/streams/10655
I've stoped the rebooting as to keep any data that could be in nonV memory...)

calculated streams are reporting x1 data point every 1.5hrs
(ex: https://smartenergygroups.com/streams/31321)

stream listing screen show incorrect "online" uptime for segboxvtwo - CONTINUED Strange.
stream listing screen does not show any "online" uptime for segmeter - UPDATED bad.
( https://smartenergygroups.com/streams )

 
Feb 11, 2015
House2_medium kbtstone 17 posts

Topic: Getting Started / Got email my Device is down but it is still pushing data.

I noticed data from 09:25-11:36 and 18:37-20:30 Feb. 10 is missing. Do you think it will fill in?

 
Feb 11, 2015
Samotage_300_medium samotage 592 posts

Topic: Getting Started / Got email my Device is down but it is still pushing data.

Things should be stabilising now...

Sam, @samotage

 
Feb 11, 2015
Samotage_300_medium samotage 592 posts

Topic: Getting Started / Search forums?

IE breaks many things, and it is possible that this search is not available on the MS browsing program.

Sam, @samotage

 
Feb 11, 2015
Samotage_300_medium samotage 592 posts

Topic: SEGmeter / Aggregations stopped working?

Hey Randy,

Strange...  I will keep an eye on it.

Sam, @samotage

 
Feb 11, 2015
Teles2012img_5162_medium dakinecrib 16 posts

Topic: SEGmeter / Aggregations stopped working?

I'm still having issues with my system reporting Sam.

segboxvtwo reports new data every 4 min as expected - Good

stream listing screen show incorrect "online" uptime for segboxvtwo - Strange.

stream listing screen show correct "online" uptime for segmeter - Good.

raw non-calculated streams only report the first x5  46sec tics after a reboot of the segbox - bad.
(I've stoped the rebooting as to keep any data that could be in nonV memory...)

calculated stream data is quite delayed (several hours) - bad.

 

Please post if you do any more updates - Thanks, Randy

 
Feb 11, 2015
Teles2012img_5162_medium dakinecrib 16 posts

Topic: Getting Started / Search forums?

Nope - Win7-64b MSIE11 doesn't seem to have that search bar. Firefox does though - thanks for the tip...

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